FREQUENTLY ASKED QUESTIONS
What products does this case fit?
This case is designed specifically for standard Pokémon Elite Trainer Boxes (ETB). The internal proportions are tailored to create a clean, balanced fit without excess space. This WILL NOT fit anything else (aka UPCs, booster boxes, slabs, pokeballs, etc.)
Is assembly required?
No assembly is required. The case arrives ready to use, allowing for immediate placement and display. Other brands make you install the rubber pads on the bottom panel, but we don't.
Can multiple cases be stacked?
Yes, the design supports clean vertical stacking. Each case maintains alignment with the rubber pads when placed together, allowing for a consistent and organized display.
Will this protect against UV rays and fading?
Yes, our acrylic is professional quality and can be help preserve the colored ink on your ETBs. Although nothing is 100% protective, our material has been selected to balance both high protection and clarity on all 6 sides (even the bottom!).
Will my ETB fall out if I turn the case upside down?
No, it shouldn’t, although we don’t suggest even trying this… if you are doing this, please let us know why! The HxP magnetic closure is designed to maintain alignment and hold the lid securely in place under normal handling. Your ETB might eventually fall out if you turn the case upside down and shake it….which you shouldn’t.
What's that smell?
A slight scent from the glue might be present when first opening the lid for the first few times. This is true for every acrylic box on the market. We have taken an extra step by inserting an activated carbon packet to help absorb any residual odor (throw this away once you unbox). The scent will dissipate naturally over time, no need to worry!